NewsFactor - Salesforce.com (NYSE: CRM) and AMR Research made nearly simultaneous announcements this week, illustrating the changing makeup of the hosted CRM user base.
SAN MATEO, Calif.--(BUSINESS WIRE)--May 26, 2005--Siebel Systems, Inc. (Nasdaq:SEBL), the leading provider of customer-facing solutions, today announced that Sitoa, Inc.,
NEW YORK--(BUSINESS WIRE)--June 29, 2005--EagleACD, a leading provider of IP hosted call center solutions, has earned the CRM Excellence Award from Customer Interaction Solutions
After long denying the company would release a hosted CRM application, SAP's CEO changed direction and said today what many had suspected all along.
RightNow Technologies Inc. added more buzz to what has already been an action-packed week for hosted CRM providers.
T-Systems International, the IT services subsidiary of German telco Deutsche Telekom, is rolling out a hosted CRM (customer relationship management) service based on technology from Siebel Systems.
NewsFactor - Both anecdotal and quantitative data point to a significant shift in end-user adoption of hosted CRM and other software applications: In short, it appears that hosted CRM applications have achieved the Holy Grail of I.T. buying patterns -- acceptance by the enterprise-sized firm.
DALLAS, TX (MARKET WIRE) At Insights 2005, its third annual business partner conference, Sage Software (formerly Best Software) introduced Sage CRM, full suite configurable customer relationship management software for small and mid-sized businesses (SMBs) that is available both as a hosted service at SageCRM.com and for on-premises deployment. In addition, an ACCPAC edition provides bi-directional front office/back office integration
Contrary to what some hosted CRM providers may have you believe, not all enterprise businesses are ready to jump on the on-demand bandwagon.
New Report Recognizes Siebel CRM OnDemand for Best Strategy, Strong Customization and Integration Tools, and Deep Industry-Specific Offerings Siebel Systems, Inc.
NewsFactor - A new report by the Yankee Group examining the TCO -- or total cost of ownership -- for on-demand applications offers some good news in the short run for hosted providers of full suites.
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18. SAP promises twist on hosted CRM | CNET News.com
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25. Sage hosted CRM gets cautious VAR reaction - Infomatics
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