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Feature Article

Is CRM Technology Living Up To the Hype?
Author: Mark Levit

 

  • Over the last few years the buzz about CRM (Customer Relationship Management) has grown extensively. It seems that every Sales & Marketing executive is talking about it. A study conducted by Jupiter Media Metrix found that U.S. businesses spent more than $5.2 billion in CRM technology software in 2001, a number that is expected to rise to $8.7 billion by 2006. CRM spending has been growing considerably, especially in financial services, retail, and telecommunications.

    Many companies have invested in CRM systems to retain customers who demand more and better services by the day, but why? Due to recent trends, consumer behavior has changed dramatically in the last couple of years, and even more with current market conditions. According to a study made by The Center for Customer Strategy, consumers are less concerned with minor price differences, but.........

     

    Read the rest HERE
     

 

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Sage Accpac 200 ERP By Sage Software For Accounting Software
Sage Accpac 200 ERP provides business software solutions for its clients and business partners. The solution offers users with medium sized accounting environments tools for fundamental accounting analysis and reporting and operations management capabilities. Intended for access of up to ten users a multicurrency and optional fields and validation table modules are also available. The system's architecture permits for easy upgrading when company or market conditions require. For more information see the company's web site http://www.sage.com
Sage Software: Sage Software Continues to Attract United Way Organizations With Sage MIP Fund Accounting's Features and Functionality
AUSTIN, TX (MARKET WIRE) Sage Software (formerly Best Software) today announced some of the newest United Way organizations to select Sage MIP Fund Accounting (formerly MIP Fund Accounting), the award-winning nonprofit accounting solution that helps organizations of every size track, manage, and report on funds from multiple sources, across multiple budget periods. To date, more than 200 United Way organizations across North America have
NetSuite Launches NetSuite CRM+
Accounting Software 411 May 8 2005 2:09AM GMT
Best Software Launches Sage Software Name at Insights 2005 Conference.
ArriveNet: At Insights 2005, its third annual business partner conference, Best Software, now known as Sage Software, introduced over 25 key new products, major upgrades, and services that are launching now, or will be available by the end of its fiscal year, ending September 30, for its accounting, CRM, online services and other end-to-end business management applications. All new offerings were launched under the new Sage Software name that the company is adopting.
Best Software: Best Software Receives Top Honors From ISM Inc. for Two of Its CRM Solutions
SCOTTSDALE, AZ (MARKET WIRE) Best Software, provider of market leading CRM solutions for small and medium-sized businesses, today announced that two of its customer relationship management (CRM) solutions have been chosen by ISM Inc., a CRM strategic advisory organization, as Top 15 CRM Small & Medium Business Software Award winners for 2005. ACCPAC CRM(TM) has won an ISM award for three years in a row, while SalesLogix(R) marks its seventh straight year receiving an ISM award.
Sage Software: Sage Software Updates MIP Fund Accounting and Fundraising Product Names
AUSTIN, TX (MARKET WIRE) Sage Software (formerly Best Software) today announced it is changing the names of its MIP Fund Accounting and Fundraising software solutions to further leverage the worldwide strength of its parent company, The Sage Group plc. The new product names will be used on the Nonprofit Solutions portion of the Sage Software Web site, in brochures, and in future customer and marketing communications, beginning in early July.
CRM Software is deployed on-premesis or as hosted service.
Web-based, configurable CRM software suite, Sage CRM, is offered in ACCPAC edition that provides bi-directional front office/back office integration with ACCPAC Advantage Series accounting and operations management software. Supporting technology options include Outlook and Lotus® Notes integration as well as IBM® DB2®, MS SQL, Oracle®, and Sybase® database options. Software also offers support for wireless devices such as PDAs and cell phones.
Epicor(R) Receives 2005 CRM Excellence Award
Accounting Software 411 Jul 7 2005 10:50AM GMT
Best Software Launches Sage Software Name at Insights 2005 Conference, Previews Wide Array of New Accounting, CRM, and Online Offerings for SMBs
At Insights 2005, its third annual businesspartner conference, Best Software, now known as Sage Software, introducedover 25 key new products, major upgrades, and services that are launchingnow, or...
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